I received exemplary service from Brandon and just wanted to let his managers know!
Both of our computers in our business center were acting up and guests were getting angry that they weren’t working. I called the 1-800 number and got Brandon. He was so helpful from explaining in detail how to get where I needed to be to being patient when I couldn’t figure it out as quickly.
He was also so friendly and enjoyable to talk to when the computers were loading and updating.
The time spent on the phone did not feel like a huge waste of time. I wanted to thank him for his courteousness and the way he handled the situation with me. You have an excellent staff member on your team! Thanks for all your help!