Digital Directory Privacy Policy

This Privacy Policy tells you about the information we collect from you when you use our Cloud-hosted Digital Directory Platform. In collecting this information, we are acting as a data processor and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over this data.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and other applicable data protection laws.

Who we are

We are Uniguest. Our address is 2926 Kraft Drive, Nashville, TN 37204 United States. You can contact us by post at the above address, by email at compliance@uniguest.com or by telephone on 1800 467 1218.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

¿Qué información recogemos?

As part of using the service, we may collect the following information:

• Location data.
• IP address.
• Cookies.
• Device information.
• User agent data.

How and why do we collect this information

Most of the personal information we process is provided to us within the platform for one of the following reasons:

• In order for us, and our hotel partners to be able to provide services to you.
• Statistical purposes.
• Legitimate interest, to provide hotel services.

This data is collected by cookies and other tracking technologies.

All data is encrypted in-transit between the product portal and our third-party provider QR Planet.

Sharing of Information

Our hotel partners act as a data controller with Uniguest acting as data processor. Data may be shared with sub-processors, such as QR Planet and other companies within the same corporate group to provide services and support.

Any information shared outside of the EEA is safeguarded with Standard Contractual Clauses.

How we store your information

Data is not stored and is used only for session identification purposes. The Digital Directory platform is hosted within a secure data center in the United States.

Your rights

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

Si estamos tratando sus datos personales por razones de consentimiento o interés legítimo, puede solicitar que se borren sus datos.

Tiene derecho a pedirnos que dejemos de utilizar sus datos durante un tiempo si cree que no lo hacemos legalmente.

If you would like to exercise your rights, please Contacto.

Su derecho a reclamar

Si tiene alguna queja sobre el uso que hacemos de su información, póngase en contacto con nosotros:

By post: 2926 Kraft Drive, Nashville, TN 37204 United States
By email: compliance@uniguest.com
By phone: 1800 467 1218

If you are not satisfied with the outcome and wish to proceed further, you have the right to contact the relevant Data Protection Board.

Updates

Revisamos periódicamente y, si procede, actualizamos esta política de privacidad de vez en cuando, y a medida que evolucionan nuestros servicios y el uso que hacemos de los datos personales. Si queremos hacer uso de sus datos personales de una forma que no hayamos identificado previamente, nos pondremos en contacto con usted para informarle al respecto y, si es necesario, solicitarle su consentimiento.

We will update the date of this policy each time it is changed.