Maximize guest experience with connected engagement technology
Centralized Digital Signage, Interactive TV, Casting & Wayfinding for Hotels.
A comprehensive suite of engagement technologies that empower hotels to promote their brand, message, service, and property to every guest at every step of their journey.
One solution to support the needs of every area of the guest journey
Uniguest Hotel Hub is a cloud-based digital content management and delivery system that provides all the tools to easily store, manage, and deliver scheduled or on-demand campaigns, seasonal messaging, emergency communications, and more to displays and communication devices throughout a hotel.
Brand transformation with scalable cloud-based digital engagement
Hotel Hub empowers Hotels to effectively promote their brand, services, and products using advanced digital engagement technologies. As a SaaS solution, it offers scalability, automatic updates, and lower upfront costs, allowing your organization to grow seamlessly.
Consistent branding & messaging
Revenue opportunities
Increased customer & staff loyalty
Consolidate systems & reduce overheads
Improved guest communication
Boost satisfaction feedback & review ratings
The right content in the right places at the right time
Uniguest Hotel Hub is an all-in-one solution specifically designed to drive guest engagement for hoteliers, delivering a comprehensive suite of digital engagement technologies compromising of several core technology modules:
- Señalización digital
- Televisión interactiva
- Casting
- Room Signs
- Señalización
A proven partner, tried, tested and trusted across the hospitality world
we are deployed in…
17,000+
Hotels
90%
of world’s top hotel brands
300,000+
Guest Rooms
410,000+
Managed Endpoints
Unified guest engagement to maximize impact
Hotel Hub offers multiple digital engagement technologies that are managed from a single pane, streamlining management and reducing costs by consolidating multiple systems.
Its flexible, modular design is built with scalability in mind, allowing hotels to start by implementing the technology that fits their immediate requirements and budget while retaining the flexibility to expand their engagement technology portfolio as they grow.
Señalización digital
Intuitive Digital Signage software empowers hotels and brands to boost revenue and save time while delivering a memorable guest experience. Our user-friendly and cloud-based CMS portal makes it easy to create, update, and manage digital signage content from anywhere.
Televisión interactiva
An agile in-room entertainment solution that offers an interactive and personalized experience that guests will not forget. Combining intuitive content creation and sophisticated management tools, Hub provides hotels with everything they need to create the ultimate in-room entertainment experience and drive guest satisfaction and revenue opportunities
Room Signage
Dedicated meeting room signage tools that synchronize room displays with a central calendar, helping to guide guests to the right event space. Enabling operations and events teams can also manage spaces digitally, freeing them up to focus less on logistics and more on service.
Señalización
Hotel Hub’s interactive digital wayfinding simplifies navigation with branded maps and route guidance to on-site locations, such as event spaces, hotel amenities, and restaurants, plus a directory of local attractions, with directions downloadable via QR code for a smoother visitor experience.
Casting
Put content control directly into guests’ hands with a streamlined casting solution. Hotel Hub allows the secure delivery of personal streaming content from popular apps such as Netflix or Hulu directly to in-room TVs, and simple cloud-based tools ensure that deployment and management of devices is quick and easy.
Our platform integrates with a wide range of hospitality software platforms, including common EPOS systems, Property Management Systems, and brand-specific software such as CI/TY.
Additional Technology Modules
Hoteliers can further enhance their guest engagement offering through a range of complementary Uniguest solutions and services, ensuring customers can connect with a property and brand in the way that works best for them.
Menús digitales
Intuitive solution for displaying food and beverage options as attractive digital menus, plus EPOS integration for the added ease of dynamic menu updates.
Puestos de trabajo seguros
Safe and reliable workstations in communal areas for guests to access the internet, print documents, and more.
Digital Guest Directory
A modern, turnkey solution that replaces printed materials with a digital, web-based catalog of key hotel information accessed from any device via a QR code.
Videomuros
Large, high-resolution video displays that create immersive visual experiences for lobbies or events
Voice Assistant
Hands-free voice control that enhances guest convenience with easy access to services
IPTV Headend
Uniguest IPTV headend simplifies the distribution of live TV and video content over an IP network to endpoints.
Conserjería digital
A virtual concierge service that provides guests with instant access to hotel information and services.
Jukebox
Staff can easily schedule music to create a relaxing guest environment
Some of the brands we are proud to partner with
Why do you win with Uniguest?
Active Engagement
Through our Hotel Hub’s comprehensive suite of digital technologies, we help properties drive engagement across an entire hotel, across every device, and at every step of the guest journey.
Integrations
Hotel Hub is an integration-centric solution with a wide range of APIs and direct integrations with key hospitality software platforms, including common EPOS systems, Property Management Systems, information feeds, and even brand-specific software such as CI/TY.
Augment Staff
Hotel Hub helps free up your valuable staff resources by reducing time-consuming administrative tasks and giving them the time back to do what they do best – driving customer loyalty by engaging with your guests and providing exceptional service.
24/7/365 Support
Hotels are 24/7/365 businesses and so your technology partners need to be able to serve you as you serve your customers. Our 24/7/365 support team, the UCrew, are on hand to provide expert support and service every moment you are open.
Content Services
We have worked with the world’s leading brands to create approved content for digital signage, secure workstations, and mobile applications. Our design team has expertise you can rely on and ensures that on day one, your digital estate looks world-class.
Seguridad
Your and your guests’ information security is our top priority with each and every new product we develop.
Complete Soltuion
Hotel Hub provides a seamless one-stop-shop experience for all your hotel technology.
Case Study: Resorts World Las Vegas
Resorts World Las Vegas is the first integrated resort to be built on the Las Vegas Strip in over a decade and includes a 117,000 sq. ft casino and 59-story tower housing three hotel brands. With an ethos of providing the modern traveller with luxury, value, and variety at its core, installing a state-of-the-art AV solution to wow and delight audiences was non-negotiable.
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