Janus is reaching End of Life (EOL)

Upgrade from Janus to Uniguest Hub.

Janus will reach End of Life on March 31, 2027. To ensure your organization continues to benefit from a secure, supported and innovative digital engagement platform, now is the time to plan your migration to Uniguest Hub — the next-generation digital engagement platform built for hospitality.

Uniguest Hub brings everything you loved about Janus and so much more into one powerful, cloud-based solution that delivers greater flexibility, faster performance, and centralized management for your entire property or portfolio.

Janus to Hub

Why the change? 

Janus served hotels and hospitality venues for many years as a reliable digital signage and guest engagement solution. Unfortunately, Janus relies on legacy technologies and third-party components that are no longer supported or are being discontinued by their providers. These include outdated operating systems, Adobe Flash-related components and older security protocols that no longer meet today’s security standards.

As these technologies reach the end of their own lifecycles, we can no longer guarantee the ongoing reliability, security or operation of Janus. As a result, Janus will reach End of Life on March 31, 2027.

Uniguest Hub is the natural evolution of Janus — offering all of its proven functionality, rebuilt on a modern architecture with new tools, integrations, and capabilities designed for the future of guest experience.

Introducing Uniguest Hub. The future of digital engagement in hospitality.

Uniguest Hub powers the Hotel Hub portfolio — Uniguest’s complete suite of digital engagement solutions for hotels and resorts, including:

  • In-Room Entertainment – IPTV and Interactive TV with cloud management
  • Digital Signage – Promote amenities, events, and offers across your property
  • Digital Guest Directory – Transform paper hotel compendiums, amenity information and more into a single digital directory easily accessed by a link or QR code.
  • Room & Meeting Signage – Real-time event and room information displays
  • Business Center Workstations – Secure, managed computers for guest use
  • Wayfinding & Shuttle Tracking – Help guests navigate and plan their stay
  • Integrations with PMS, POS, and Brand Systems – Fully connected to your hotel tech stack
Uniguest Hub Ecosystem

Why upgrade to Uniguest Hub?

Uniguest Hub was designed to future-proof your guest engagement technology and align with modern hotel operations. Hotels upgrading from Janus to Hub are gaining:

Cloud Management

Cloud-Based Management

Access and control your content from anywhere

Easy-or-Simple

Simplified Operations

A single, intuitive interface for all your screens

Admin Tools

Enhanced Performance

Faster content delivery and improved reliability

Scalability

Flexible Scalability

Add or remove screens, locations, or users with ease

Order History

OPEX Pricing Model

Move from upfront costs to predictable monthly billing

Product Update

Future-Ready

Continuous updates, integrations, and support

Upgrade Today!

Migrating from Janus requires planning, and every deployment is different. Some customers can migrate with minimal investment, while others may require hardware upgrades or implementation services.

Starting early gives your team time to assess requirements, schedule the migration and complete the transition well before the March 2027 deadline.

To help customers transition before Janus reaches End of Life, Uniguest is offering time-limited migration incentives on eligible upgrade-related charges. Speak with your Uniguest representative to discuss your eligibility and migration options.

Frequently Asked Questions

When is Janus reaching End of Life?

Janus will officially reach End of Life (EOL) on March 31, 2027. After this date, the platform will no longer be supported by Uniguest. We encourage all customers to begin planning their migration to Uniguest Hub well before this deadline to ensure a smooth transition.

What does “End of Life” mean?

After March 31, 2027, Janus will no longer be supported.

This means:

  • No software updates
  • No security enhancements
  • No new features
  • Limited ability to resolve issues caused by unsupported third-party technologies
  • Increased operational and security risk as legacy components continue to be retired

While existing deployments may continue operating for a period of time, Uniguest cannot guarantee the continued reliability, compatibility or security of the platform after End of Life.

Why is Janus being retired?

Janus relies on legacy technologies and third-party components that are no longer supported, including outdated operating systems, Internet Explorer 11, Adobe Flash-related components and older security protocols. As these technologies have reached the end of their own lifecycles, we can no longer guarantee the reliability, security or continued operation of the platform.

Why did Uniguest replace Janus with Hub?

Uniguest Hub was created to offer a single, cloud-first platform that unites all digital engagement solutions under one roof — including digital signage, IPTV, guest directories, and more. It provides superior performance, easier management, and enhanced scalability.

Can I migrate my existing Janus setup to Hub?

Yes. Many Janus customers have already migrated to Hub with minimal disruption. Our team can guide you through a smooth migration process, ensuring your existing content and displays transition seamlessly. 

Will my hardware still work with Hub?

In most cases, existing displays and media players can be repurposed for Hub. Your Uniguest representative can confirm compatibility and provide recommendations. 

How is Uniguest Hub different from Janus?

Hub is faster, more flexible, and cloud-managed. It eliminates the limitations of on-premise systems and adds powerful new features like:

Where can I learn more about Uniguest Hub?

Visit hotel.uniguest.com to explore how Hub powers next-generation hospitality experiences.