Matt Goche appointed President and COO in Uniguest Group leadership changes

Nashville, TN, 28th January 2022: Uniguest, a leading provider of digital engagement technology to multiple end markets, today announced important changes to its senior leadership team, notably the promotion of Matt Goche to the role of President and Chief Operating Officer.

Since his appointment in 2016, Goche has been instrumental in the evolution and growth of the Uniguest organization, and his new role will enable him to further expand his impact.

Additional organizational changes to support Uniguest’s strategic expansion include Lee Horgan, Chief Revenue Officer broadening his leadership responsibilities to include Product Management and overseeing Volara, Uniguest’s voice division. Kevin Reiners has been promoted to EVP, Operations having taken on supporting multiple new products, Janus operations and responsibility for delivering cross functional strategic projects. Mike Rethage is also being recognized as EVP, Senior Living, Touchtown.

Ensuring further organizational alignment, Steve Rickless, Tripleplay CEO, will assume additional responsibility for the recently acquired UCView and Planet eStream businesses while Carlos Amoros, EVP Sales, Tripleplay will be expanding his role to oversee Tripleplay Sales for Asia Pacific in addition to EMEAI.

Finally, recognizing the importance to Uniguest of supporting People within the growing organization, Gillian Tierney is being recognized as Chief People Officer.

As we continue to see rapid growth across our key regions and verticals, it’s critical we have the right management structure in place to provide leadership to our team members, ensuring we’re in a strong position to serve and connect with our customers. These changes to key senior roles allow us to leverage our expertise to help us deliver on our ambitious growth plans as we release market defining products and drive forward as a unified organization.

Gillian Tierney

Jeff Hiscox

Chief Executive Officer, Uniguest