Uniguest Group Appoints James Keen as its VP of Marketing

Dec 10, 2019

Keen will lead global marketing team including the Uniguest, Touchtown, ONELAN and Tripleplay brands

Nashville, TN, 10th December 2019: Uniguest Group is pleased to announce that James Keen, formerly head of marketing at Tripleplay, has been appointed the group vice president of marketing tasked with leading the growth and development of its brands across the world in the professional AV, hospitality and senior living industries.

Keen will be supported by a global marketing team with ONELAN’s Stephanie Scott appointed head of marketing for professional AV and Touchtown’s Christian Kratsas appointed to lead the hospitality and senior living business unit.

Uniguest Group’s chief revenue officer, Lee Horgan is delighted to have his global team in place ready for the start of 2020, “Following our acquisitions of Touchtown, ONELAN and Tripleplay we realized that we had some very talented, very knowledgeable marketers within those businesses and recognized we could bring that team together to create a world-class marketing team.

“We’ve seen the impact James, Stephanie and Christian have made at their respective brands and are delighted that they’ve all accepted leadership positions as we build towards a hugely exciting future for our business and our clients.”

Keen added, “I’m immensely proud of the part I’ve played in Tripleplay’s growth and am delighted to be given the opportunity to use that experience to help in the development of Uniguest, Touchtown and ONELAN and still stay part of Tripleplay’s success.

“I can’t wait to start the journey, supported by some very talented individuals in both the UK and the US, and have no doubt that we will create an incredible brand and business together.”

About Uniguest

Uniguest is a global leader in providing highly secure, fully managed engagement technology solutions to the hospitality, senior living, specialty retail, education, and corporate sectors. The Uniguest central content manager provides the horizontal platform to enable the vertical components required in its core markets. Uniguest is highly focused on creating deep client relationships as evidenced by its most recent NPS score of 77. Uniguest provides turnkey technology solutions that include hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support.


ONELAN is a global leader in the development and management of enterprise-grade technology solutions for digital visual communication, including applications such as digital signage, wayfinding, data visualization and meeting room bookings. ONELAN’s robust, interactive solutions offer scalability and relevance across multiple market sectors, simplifying complex or diverse messages visualized on any device or display.

ONELAN is headquartered in the UK with a presence in Dubai, Germany, China, Poland, and North America. Visit www.onelan.com for further details.

About Tripleplay

Tripleplay is a market leader in the development and delivery of IPTV, digital signage, and video streaming solutions. With over 5,000 server deployments worldwide and a global network of over 100 integration partners, Tripleplay is a genuine global business.

Tripleplay has vast experience in the sports and arena industry, banking and finance, hospitality and accommodation, as well as clients in several other industries. Its solutions include a full digital signage CMS, IPTV headend, mobile and desktop streaming and VOD apps, and an interactive portal solution for accommodation TV delivery.

Tripleplay is headquartered in the UK, with regional headquarters in Florida, Spain, Singapore, and the UAE with teams across the globe in strategic locations.

About Touchtown

Touchtown improves the quality of life through innovation and connectivity. Our solutions serve the entire community by improving resident wellness and happiness, reducing staff turnover, connecting families, and increasing occupancy.

More than 1,200 leading communities utilize our powerful content management software to publish content to a multitude of platforms from a single point of data entry. Touchtown-powered communities reach over 500,000 seniors, staff, prospects, and families through mobile applications, digital signs, in-room TV channels, calendars, websites, kiosks, and Alexa voice-assistants.

Media contact details:

Brittany Barr – Uniguest & Touchtown

Email: BBarr@touchtown.com

Phone: 1-866-868-2486

Anna Roberts – Tripleplay & ONELAN

email: anna.roberts@tripleplay.tv

Phone: +44 (0) 845 094 3326