Uniguest Blog

How Secure is Your Hospital’s Digital Front Door?

Healthcare has a patient engagement conundrum: how to roll out the digital welcome mat and still keep the front door secure. The proliferation of connected devices, evolving consumerism, and the acceleration of virtual care brought on by the COVID pandemic created...

Net Promoter Score: What it means to us and for our customers? by Matt Goche

Net Promoter Score: What it means to us and for our customers. by Matt Goche, Uniguest Chief Operating Officer Like all businesses, delivering an excellent experience for our customers – partners or end-users – from first discussions to project proposal, through to...

Touchtown Live with Zoom feature extends live stream accessibility across multiple platforms

Pittsburgh, PA 07/10/2021: Touchtown, technology leaders in senior living technology, announce their lastest Touchtown Live with Zoom feature, offering communities the ability to live stream Zoom calls to Touchtown TV+ in-room channel, digital signs, and Community...

Want to Know What Residents Think About Technology? Ask Bill and Mike!

What can residents tell us about technology? In a word, plenty. And, as an industry, we should be talking at them less and listening to them more. We need to know what they think about platforms, apps and all the other technology we throw their way. Because when you...

5 Keys to Senior Living Done Better

When you begin thinking about senior living options, there are lots of things to consider—from simple pleasures like cookies being offered to more complex such as services tailored to your loved one’s care. Obviously, comfort and aesthetics play a role in loving where...

Adopting new technology to promote senior well-being

Today we want to share with you a podcast we think you’ll enjoy. Hollie recently sat down with Debbie Howard of Senior Living Smart to discuss how technology can leverage resident well-being. The pandemic has served as an “accelerator” forcing operators in the senior...

2020 Year in Review

2021 is on the horizon, and all we have to say is WHAT. A. YEAR. It’s no secret that 2020 has been a bit of a rollercoaster ride, but there are still lots of great things to celebratefrom this year, too. Millions of seniors have adapted to new technologies on their...

Emotional Health in Senior Community Teams

Working in a senior living community can provide tremendous satisfaction in helping residents. One can experience great joy in the relationships built and time spent with these wonderful people. It truly is a rewarding career. But it’s also very demanding and requires...

Bridge the Gap Podcast

We are excited to share with you the latest Bridge The Gap The Senior Living Podcast with Hollie Kemp. Bridge The Gap The Senior Living Podcast and Hollie Kemp discuss the real differentiator in life enrichment, what’s broken about how programs are viewed, staffed,...