Uniguest's all-new business center computers offer better cybersecurity, better experience, better support, and a lot more aahhhhhh...



Contact Noah Koleske at (615) 933-4795 or fill out the form below to learn more about your IHG approved business center/public space technology

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The Uniguest Connect Public-Use Solution

Uniguest is a global leader in providing innovative technology solutions to consumer-facing industries. Our secure solutions have helped leading brands, including IHG, achieve higher value through reduced risk, increased revenue and greater customer satisfaction.

Uniguest manages approximately 2,000 business center/public-use computers at more than 900 IHG properties, and has earned the following endorsements:

Uniguest is an approved supplier for all IHG brands

Uniguest is the preferred partner for all IHG Corporate Managed Hotel properties

Uniguest is the mandated business center/public-use supplier or all Crowne Plaza properties


Uniguest Secured Advantage security software (session wipe, virus and malware prevention)

Branded user interface

Lenovo Think Centre M900z 24” All-In-One PC with 4-year warranty

Microsoft Office 2016

Hewlett Packard M426dn Multifunction Laser Network Printer with 4-year warranty

8-Port Router and Ethernet cables

Configuration and activation by Uniguest

Uniguest Simply Managed 365: 24/7/365 technical support via phone, live chat and email

Powered by the all-new
Secured Advantage 10 platform

The Uniguest Connect business center/public-use solution is now powered by our exclusive and all-new, next-generation software platform, Secured Advantage 10. It is built from the ground up to protect the most innocent guest users and defend against the most malicious users and cyber threats.

Everything about Secured Advantage 10 is new and better. Better cybersecurity, a better brand experience, and better tech support. A few of its best-in-class enhancements include:

  • More cybersecurity measures to protect user privacy, computers, and printers
  • Progressive content filtering constantly evolves to intercept the proliferation of inappropriate websites and images
  • Session-based refresh deletes all locally-stored files upon logout or a preset duration of inactivity, then restores the computer to its fixed configuration state
  • Real-time device monitoring and proactive alerts enable Uniguest to rapidly identify and address potential issues before they become problems

More options to engage guests and customers.

The interface is entirely new too, with more options to engage guests and customers through brand messaging, promotions, and loyalty programs.

24/7 Technical Support

Our in-house technical support team, the UCrew, is available 24/7 by phone, email, and live chat to assist customers — and their guests and visitors — from our global support center in Nashville, TN.

The UCrew maintains best-in-class technical support as measured by abandoned call rates, call wait times, device uptime, and service level agreements.

Guide to Technology Solutions

With products designed to deliver an outstanding experience to our customers’ customers, Uniguest is the preferred provider of safe and secure engagement technology solutions.