Interactive Patient System and Patient Engagement.
Cutting-edge communication and entertainment technology designed for healthcare environments, Healthcare Hub, powered by pCare, enhances patient and visitor experiences, augments staff capabilities, and promotes on-site amenities. Whether you need entertainment, infotainment, or engagement, Uniguest Healthcare Hub will create a world-class interactive patient care and engagement solution that will support your unique requirements now and in the future.
Patient Room
Our Interactive Patient Systems (IPS) transforms television infrastructure into a communication hub that educates, entertains, and empowers patients, enhancing job satisfaction and efficiency for care teams.
Entryway Video Wall
Create healing environments with soothing imagery, shoutout key donors, celebrate your care team, and share important timely messages.
pCare Ambulatory
On their mobile devices, family members can access pCare Ambulatory, which provides them with information and tools to support their loved ones throughout episodes of care.
Status Boards
Clinical status boards provide staff with up-to-date information on the current status of patients throughout a unit.
Digital Door Signs and Vitals Board
Surface key information to providers as soon as they enter the room with Digital Room Displays.
Exam Room
Transform your staff’s clinical PC network into comprehensive teaching tools with our IPS exam room configuration.
Digital Collaboration
Comprehensive AV solutions, from conference rooms to auditoriums, are designed to help you get your message across with clarity and comfort while optimizing collaboration.
Digital Rounding
Elevate patient care and operations via digital data collection, reporting, and analysis with TruthPoint, the versatile rounding tool that monitors patient experience, validates quality and safety practices, enhances leadership feedback, and more.
Infusion Room
IPS Infusion uses the power of our Interactive Patient System to bring comfort to patients in your infusion or dialysis centers.
Digital Signage
Common area digital displays can help visitors with wayfinding and promote hospital services and special events.
Digital Menu Boards
Bring a modern dining experience to your cafeterias and promote daily specials with easy to read menu boards.
Wayfinding Kiosks
Intuitive self-service stations help all visitors navigate your facilities, reducing the non-clinical workload for staff and increasing visitor satisfaction.
Enhanced Patient Care with Smarter Communication.
Healthcare Hub provides a suite of powerful communication tools designed to boost engagement, elevate the patient journey, and streamline workflows for care teams – reducing workload and improving efficiency to drive better outcomes for all.
Interactive Patient System (IPS)
Our Interactive Patient Systems transforms television infrastructure into a communication hub that educates, entertains, and empowers patients, enhancing job satisfaction and efficiency for care teams.
Digital Whiteboards
Digital Whiteboards not only keep your patients better informed, they deliver time and cost savings for your care team. With rising demand for complex care, a need to improve efficiency of service, and an over-arching aim to improve patient outcomes the Digital Whiteboard could be your best investment choice.
Digital Room Displays
Digital door signs communicate key information, such as name, risks, allergies, and more, to the care team, helping improve patient and family safety, quality, and experience.
Telehealth Virtual Nursing
Elevating virtual family visits, remote interpreter services, and virtual EHR-connected rounding and care team consultations. Healthcare Hub’s Telehealth technology utilizes patient bedside TVs, eliminating the need to spend on extra equipment, lowering deployment costs, and increasing overall ROI.
TruthPoint Digital Rounding
Uniguest’s TruthPoint is a comprehensive performance improvement platform that streamlines patient rounding, data collection, service request management, and feedback analysis. Designed for use on mobile devices, TruthPoint enhances patient care by integrating seamlessly with EHR and communication systems, promoting best practices, and enabling real-time service recovery.
Digital Signage
Uniguest digital signage software is designed to drive engaging communication by connecting content, integrating existing applications and simplifying content creation, scheduling and management.
Wayfinding
Digital wayfinding makes it less stressful for visitors and employees to navigate any property. The familiar map-like interface showcases distinctive amenities like bathrooms, office space, meeting rooms, restaurants, and conveniences.
How we put U in the middle
Patients
Healthcare Hub elevates the overall patient experience with a wide range of convenient bedside tools during hospital stays – meal ordering, room controls, easy access to infotainment, entertainment, and multiple tools for communicating with friends, family, and care staff.
With personalized content, real-time updates, and direct access to care teams, patients feel more informed, engaged, and in control of their healthcare journey. Leading to improved satisfaction, better adherence to treatment plans, and a more comfortable hospital experience.
Care Staff
Healthcare Hub streamlines care delivery to help staff serve patients and deliver exceptional care – from admission to discharge. Automated careflows, and integrations with key healthcare platforms streamline working and reduce the time spent performing unnecessary or repetitive tasks, freeing care staff to focus on their patients.
Friends and Family
Healthcare Hub enables friends and family to stay informed and engaged in their loved one’s care journey. With real-time updates and secure, flexible communication, Uniguest Healthcare Hub enhances peace of mind, ensuring transparency, and fosters collaboration between patients, caregivers, and medical professionals. Strengthen this bond between patients and their support network ultimately improves health outcomes and the overall care experience.
Healthcare IT Departments
Healthcare Hub simplifies IT management within healthcare environments by providing secure, scalable, and user-friendly technology. With centralized management, real-time monitoring, and robust data security, IT admins can ensure system reliability while enhancing patient and staff experiences.
In addition, Uniguest’s digital patient care solutions reduce complexities and streamline day-to-day operations through multiple cross-platform integrations and flexible endpoint options, creating optimized workflows, improving compliance, and supporting efficient healthcare delivery.
Case Study: Moffitt Cancer Center
Moffitt Cancer Center has partnered with Uniguest to provide their end-to-end interactive patient care system for a new inpatient surgical facility, McKinley Hospital. As an NCI-designated Comprehensive Cancer Center, Moffitt is committed to enhancing the patient experience through innovative technology and seamless care.
Partnering with industry leaders.
Uniguest Healthcare Hub collaborates with the best in the industry. Our flexible technology integrates seamlessly with many healthcare-focused platforms, including the most popular Electronic Health Record (EHR) platforms. Ensuring a single pane of glass for critical patient information and saving care staff time through synchronized data.
Recognized for Security and Industry Excellence.
Uniguest meets the highest standards of data protection and privacy with HITRUST certification, ensuring our solutions safeguard sensitive healthcare information. Our commitment to quality and innovation has also earned “Best in KLAS” recognition, a testament to the trust and satisfaction of healthcare organizations we serve.
All KLAS rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award win signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide, and winning the award 10 years in a row is significant validation of an ongoing dedication to customers from pCare by Uniguest.
Uniguest guarantees patient engagement solutions that are purposefully and thoughtfully designed, and this certification further strengthens the company’s commitment to developing the highest quality systems. The HITRUST Implemented, 1-year (i1) Certified status validates that Uniguest’s pCare platform is leveraging a set of curated controls to deliver a complete security program that broadly protects against current and emerging threats.
Enhancing the Healthcare Journey with Complete Interactive Patient Care.
Our Interactive Patient Care technologies transform bedside television infrastructure into a core communication tool that educates, entertains, and empowers patients, whilst enhancing job satisfaction and efficiency for care team members.
Healthcare Hub provides seamless integration with the most popular healthcare systems, including your EHR, facilities, communications, diet, engineering, and more. Streamlining data through Hub ensures a seamless experience for patients and families, assists care staff, and maximizes your investment in critical healthcare-focused technologies.
Healthcare Hub Case Studies
Explore real-world Healthcare Hub case studies showcasing how Uniguest helps hospitals, clinics, and care facilities improve communication, engage patients, and enhance experiences.
Frequently Asked Healthcare Hub Questions
Find answers to common questions about Uniguest solutions for Healthcare. Learn how our technology enhances engagement, communication, and security.
What is Uniguest Healthcare Hub?
Uniguest Healthcare Hub is a comprehensive portfolio of communication and entertainment technology designed for healthcare environments—powered by the pCare Interactive Patient Care System (IPS). It transforms existing TV infrastructure into a dynamic communication hub that informs, entertains, and engages patients, visitors, and care teams while streamlining workflows.
What is pCare and how does it fit into Healthcare Hub?
pCare is the core Interactive Patient Care System within Healthcare Hub. It educates, entertains, and empowers patients with locally tailored care experiences while enhancing efficiency for care teams. It integrates seamlessly with EHR, dietary, facility, and engineering systems via open APIs.
What features does the Healthcare Hub pCare platform offer?
Key capabilities include:
- Bedside entertainment options: TV, on‑demand movies, audiobooks, internet access, content sharing, and more
- Patient empowerment: control lighting, temperature, blinds, service requests, meal ordering (with nutrition tracking)
- Educational tools and Data‑driven CareFlows (e.g. for discharge, pain management)
- Real‑time patient feedback capture for service recovery
- Digital Whiteboards, Room Displays, and virtual rounding tools like TruthPoint
- Telehealth/Virtual Nursing: remote provider access, family video chat, interpreter services, secure consults—all routed through existing in‑room systems ([Uniguest][3])
- Signage & Wayfinding: digital menu boards, kiosks, direction aids, message walls, and donor recognition platforms
How does Healthcare Hub improve experiences for different stakeholders?
- Patients receive personalized content, control, and communication—boosting satisfaction and treatment adherence.
- Care Staff benefit from automation, care pathway integration, and fewer manual workflows, freeing up time for patient care.
- Friends and Family stay engaged with real-time updates and secure communication capabilities.
- IT Departments enjoy a unified, secure, scalable management platform with cross‑platform integration, easing deployment and maintenance.
How can Healthcare Hub integrate with existing hospital systems?
Healthcare Hub, powered by pCare, offers open API integrations with EHRs, facilities, communications, dietary services, and engineering systems—providing a "single pane of glass" for patient-data synchronization and care coordination.
Click here to explore all our healthcare technical partners and integrations
Why should a healthcare organization choose Uniguest Healthcare Hub?
- Built on extensive experience in digital engagement across industries
- Offers scalability, adaptability, and future-focused technology
- Backed by a large, reliable support and development team
- Recognized with awards like Best in KLAS and HITRUST certification
How does Healthcare Hub support digital rounding and performance metrics?
The TruthPoint platform enables digital data collection, feedback, care rounds, service request management, and analytics via mobile devices—leading to substantial increases in rounding completion, and significant time savings.
Book a Demo Today
See how Uniguest empowers healthcare staff and patients. Schedule your demo now!
EN 
DE 
FR 
ES 
PT 
UA