Rehabilitation through Reward
The key focus for the Home is on rehabilitation and behaviour management. As part of this, the management team use entertainment services as a reward, giving controlled and earned access to age-appropriate TV, films, radio, and music during the time young people spend in their room as a clear and tangible incentive for good behaviour.
As well as being vital in helping to support the mental and physical well-being of the young people, any impact of a deterioration in behaviour within the Home may also result in the staff themselves becoming physically vulnerable.
Bradley Henson, Business Manager at Vinney Green explained the rationale, “There is a direct and obvious correlation between good behaviour levels from the young people and the safety of our staff. Therefore, having a behaviour management solution in place which is resilient and robust, and is delivering uninterrupted content to keep our young people safely occupied and enriched when in their rooms, is critical.”
Ensuring the young people do not have access to specific programmes which are deemed either age or content inappropriate is also vital. Tripleplay’s unique EPG (Electronic Programme Guide) restriction functionally ensures staff can centrally block individual movies, shows or a series of programmes where content may be inflammatory or unsuitable.
Furthermore, Home staff need to have the peace of mind and confidence that the system is stable and resilient, and downtime is kept to an absolute minimum. This in turn helps to maintain equilibrium within the Home.
Highlighting the importance of security, Henson continued, “We need to know the Portal is sufficiently secure so that some of our more technologically savvy young people can’t gain unauthorised access and either interrupt the feed or change the content. Having the peace of mind that the portal is secure, gives us one less thing to worry about.”