NASHVILLE, Tennessee, December 21, 2016 — Uniguest, the world’s leading provider of secure managed technology services to the hospitality industry, announced today the appointments of Jeff Hiscox as chief executive officer and Matt Goche as chief operating officer, effective immediately.
“We couldn’t be more excited to hire Jeff and Matt,” said Andy Wilkins, managing partner at Atlantic Street Capital, a private equity firm that acquired Uniguest in 2013. “Jeff’s experience selling to our core hospitality customer set combined with Matt’s cybersecurity and technology expertise, creates the best team in the industry for the products we develop and service.”
Nashville-based Uniguest manages and supports more than 26,000 guest-use devices at more than 15,000 locations across 66 countries and territories for the world’s most recognizable hospitality brands. Their innovative suite of fully managed and supported solutions includes business centers, interactive kiosks, digital signage, purposed tablets, mobile printing, and personalized printing.
“Uniguest has a deep background and a strong footprint in hospitality with more than 30 years of service to the industry. I look forward to expanding the core business and assisting our customers in delivering an excellent customer experience through all of our platforms,” Hiscox said.
Hiscox has an extensive hospitality technology background with a track record of growing revenue and achieving results. Previously, Hiscox served as president and CEO of Newmarket International (hospitality technology) in Portsmouth, New Hampshire, where he oversaw significant company growth in both revenue and EBITDA. He successfully acquired and integrated six companies into Newmarket, creating a dynamic culture that led Newmarket to be selected as one of the best companies to work for in New Hampshire during the last five years of his tenure. Prior to Newmarket International, Hiscox was the vice president of sales at Surebridge/ManagedOps, and most recently was a consultant for mid-market technology companies specializing in coaching, executive leadership mentorship, and growth strategies. Hiscox is a graduate of Queen’s University in Kingston, Ontario.
“I am thrilled and excited about joining the world-class Uniguest team,” Goche said. “They have a mission solely focused around customer experience, and I am looking forward to accelerating the pace, scale and innovation of our operations.”
Goche has an extensive technology background with a track record of business growth in operational, technical and management positions. He started his career as an Officer in the United States Air Force then worked at Booz Allen Hamilton in McLean, Virginia, as a technology consultant who led large-scale engagements with the Department of Defense and the Department of Justice. Prior to Uniguest, Matt was vice president of Global Security Services at Sungard Availability Services in Wayne, Pennsylvania, where he built a cybersecurity business supporting over 600 enterprise clients. Matt received a Bachelor of Science degree in Computer Science from Penn State and a Master of Science degree in Information Technology from the University of Maryland.
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