Hospitality.
Connected content delivering active engagement
The right content, at the right time, in the right place helping keep your audience connected and engaged with your property and brand.
Engage your guests. Promote your brand. Increase your revenue.
From check in to check out you have an unrivalled opportunity to promote your brand, message, and property to every individual guest. Creating a memorable, engaging, and valuable experience for each guest will help realise increased revenues, customer loyalty, review ratings and satisfaction scores; an engaged customer is a happy customer. With Uniguest we help you create those connected experiences that live in the memory.
The right content in the right places at the right time
We recognise that every area of a property has a different set of needs, and those needs change throughout the day, season, and year. Our world-class content management system enables you to deliver scheduled or on-demand campaigns, seasonal messaging, or emergency communications instantly to any digital display or location across your network. Be it digital signage screen, in-room TV, public-use workstation, or mobile device we help you reach your audience.
A Proven Partner
we are deployed in…
17,000+
Hotels
5
Of world’s top 10 hotel brands
200,000+
Guest Rooms
350,000+
Managed Endpoints
Why do you win with us?
Active Engagement
Integrations
Our platform integrates with a wide range of hospitality software platforms including common EPOS systems, Property Management Systems and brand specific software such as CI/TY.
Content Services
We have worked with the world’s leading brands to create approved content for digital signage, secure workstations, and mobile applications. Our design team has expertise you can rely on and ensures that on day one your digital estate looks world-class.
Augment Staff
Our engagement platform can help to free up your valuable staff resources, giving them the time back to do what they do best – welcoming and engaging with your guests.
24/7/365 Support
Hotels are 24/7/365 businesses and so your technology partners need to be able to serve you as you serve your customers. Our 24/7/365 support team, the UCrew, are on hand to provide expert support and service every moment you are open.
Case Study: Resorts World Las Vegas
Resorts World Las Vegas is the first integrated resort to be built on the Las Vegas Strip in over a decade and includes a 117,000 sq. ft casino and 59-story tower housing three hotel brands. With an ethos of providing the modern traveller with luxury, value, and variety at its core, installing a state-of-the-art AV solution to wow and delight audiences was non-negotiable.
Some of the brands we are proud to partner with…
Digital Signage
Our digital signage CMS is a feature rich, simple to use software designed to deliver content securely and reliably across a local network or from our cloud platform. Delivers rich media content, interactivity and supports delivery of live TV.
Hotel TV
Uniguest Hotel TV is a cloud-based interactive experience delivering enhanced guest room entertainment experiences. Complete with Content Casting capabilities, our platform is an agile guest entertainment solution that offers a personalized experience to guests in-room reinforcing your brand messaging and providing another route to engagement.
Secure Workstation
Public-use workstations, open lobby PCs and tablets that offer a familiar computing experience for guests and staff with advanced cybersecurity to protect your property and act as digital signage displays when not in use. What makes us different? Our workstations are also full-featured digital signage displays too!
Digital Hotel Guest Directory
Our Digital Hotel Guest Directory enables you to effectively communicate amenities, offers, guest services information and more from an interactive digital repository that is always at your guests’ fingertips.
Digital Menu Boards
Easily inform guests of your food and beverage options with attractive, prominently displayed digital menu boards. Digital Menu Boards help your customers make faster buying decisions and, through EPOS integration, streamline menu updates and changes.
Wayfinding
Touchscreen digital wayfinding and signage conveniently guides visitors and guests to the right location, every time. We offer either passive or interactive wayfinding, whatever is right for you is possible with Uniguest.
Why Uniguest?
Uniguest has worked in hospitality for over 35 years, our technology is powering hotels across the world, on every continent and in every major city of the United States and beyond. We are a partner; we know your problems and we can help you solve them. We also have amazing software that you and your team will love.
Security
Yours and your guests’ information security is our top priority with each and every new product we develop.
Service
Our team of Service experts is here for you every step of the way, while our UCrew Support team is available 24/7/365 to resolve any issues.
Solution
We provides a seamless one-stop-shop experience for all your hotel technology.