“The first major benefit from the Tripleplay system is the user-friendly manageability and low overheads of it. One person can manage the system, and the Workflow Management capabilities allow us to have distributed content management.
“For example, the ticket office or concession personnel can all manage the content on their TVs and can change it
as needed without having access to or affecting the rest of the solution. This can even go through an authentication process, making sure no content goes live on site without prior approval.
“The Tripleplay system has worked well for us. I really like that I can train the end users so they can manage their own content, and it’s easy for them because of the primarily drag and drop functionality and features such as QuickDrop and the Tripleplay Event Triggers. It is easy to train staff, even those without a technical background it’s not an all-day type of training – you can train someone in half an hour.”
Expansion plans for the future
“The future for Tripleplay at Baxter Arena is looking pretty bright because they’re constantly doing new updates, adding new features and making the user interface easier to use. I certainly hope to roll the solution out to other parts of the campus besides the Arena, such as student dorms and other student buildings to replace older signage that we have.
Korber summarised, “the cost of Tripleplay was half of other systems we were looking at and the customer service with the product has been great!”