Around the clock technical support at your service
You’re always in expert hands with Uniguest’s in-house technical support team, the UCrew. Our team is available 24/7/365 to deliver our customers and their customers second-to-none technical support.
Continuous improvement from a pleasantly patient team.
Net Promoter Score (NPS)
%
of devices in the field are fully operational
second average wait time
%
of cases are resolved within the same day
See what our customers have to say about UCrew.
All the technicians I have been working with are courteous and knowledgeable. I want to especially thank UCrew for their recent technical support. They resolved our Hotel’s technical issues in a timely fashion with minimal impact to our guests.
Exceptional support! Called this morning, was the beginning of the queue and was connected to a technician that knew exactly what to do – resolved first time!
The service I was provided was AMAZING! I had no time to fix the technical issue as I was covering multiple shifts and the technician made it so easy! So relieved… one less thing to worry about thanks to UCrew.